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VELVET · LEGAL

Privacy Policy

How Velvet handles information across its Discord features and website.

PRIVACY POLICY

Effective Date: September 27, 2026

Last Updated: September 27, 2026

Velvet ("Velvet," "we," "us," or "our") is a Discord-based application that provides community, profile, dynamic, consent, verification, ticketing, moderation, notification, and other social features.

This Privacy Policy explains what information Velvet may collect, how that information is used, when it may be shared, and the choices available to users.

By using Velvet, you acknowledge the practices described in this Privacy Policy.

1. The Information We Collect

Velvet is designed to collect only the information reasonably necessary to provide its features.

Depending on which Velvet features you use, we may process the following categories of information.

1.1 Discord Account Information

When you interact with Velvet, we may receive information provided by Discord, including:

Velvet does not require your Discord password.

Velvet does not need your Discord account password to operate.

2. Profile Information

If you create a Velvet profile, Velvet may store information you voluntarily provide, such as:

Some profile information may be visible to other users depending on your privacy settings and the configuration of the Discord server where Velvet is being used.

Your profile belongs to you.

You control the information you choose to place in your profile.

You should not include information you do not want other users to see.

3. Dynamics and Relationship Information

If you use Velvet's dynamic features, Velvet may process information necessary to operate those features, including:

This information is used to operate Velvet's dynamic system.

Velvet does not determine whether a relationship or dynamic is healthy, appropriate, safe, or suitable.

4. Consent and Safety Information

Velvet may provide features designed to help users communicate boundaries and safety preferences.

Depending on the features you use, Velvet may process:

Safewords

Where Velvet stores a safeword for verification or safety purposes, Velvet is designed to store a cryptographic representation rather than the ordinary readable safeword itself.

The purpose is to allow Velvet to verify the safeword without requiring the plaintext safeword to be stored as ordinary database information.

Users should nevertheless avoid using passwords, account credentials, or other sensitive secrets as safewords.

5. Verification Information

Velvet may provide community-specific verification systems, including:

Velvet may store the result or status of a verification process, such as:

5.1 Identity Documents

Velvet is not intended to function as an identity-document storage service.

Where a server requires a user to present identification to human moderators, Velvet should not retain copies of identity documents unless a particular feature explicitly states otherwise.

Velvet should store verification status rather than copies of identity documents whenever technically possible.

Users should never upload identity documents through an ordinary Discord channel unless the applicable server has explicitly established a secure verification procedure.

5.2 Verification Does Not Mean Trust

A Velvet verification badge, role, status, or approval does not guarantee:

Verification only indicates that the applicable verification procedure was completed.

6. Ticket Information

Velvet may provide ticket systems for support, moderation, reporting, and verification.

Depending on the ticket type, Velvet may store:

Ticket conversations themselves may be stored by Discord as part of Discord's platform.

Velvet does not necessarily control Discord's storage, retention, or processing of messages.

Users should avoid submitting unnecessary sensitive information through tickets.

7. AFK Information

If you use Velvet's AFK functionality, Velvet may process:

Velvet may use this information to tell other users that you are AFK and to provide you with a record of mentions received while you were away.

8. Task Information

Velvet may process information related to tasks created through the application, including:

This information is used to operate Velvet's task features.

9. Server Configuration

When Velvet is installed in a Discord server, Velvet may store configuration information associated with that server, including:

Server administrators are responsible for how they configure Velvet within their communities.

10. How We Use Information

Velvet may use collected information to:

We do not intend to use information for purposes unrelated to providing, securing, or improving Velvet unless disclosed to users or required by law.

11. Information We Do Not Intentionally Collect

Velvet is not designed to require or collect:

Users should never submit such information to Velvet.

12. Who Can Access Your Information?

Depending on the feature, information may be accessible to different parties.

Velvet

Velvet's operators and authorized personnel may have access to information necessary to maintain and operate the service.

Discord

Velvet operates through Discord.

Information transmitted through Discord may be processed by Discord according to Discord's own policies and terms.

Server Administrators

Server administrators and authorized moderators may be able to access information generated within their server, depending on the features they have permission to manage.

For example, authorized staff may be able to manage:

Other Users

Information you intentionally make public through your Velvet profile, messages, or server participation may be visible to other users.

13. We Do Not Sell Personal Information

Velvet does not sell users' personal information.

We do not intend to sell profile information, dynamic information, verification information, safeword information, or private community information to advertisers or data brokers.

14. Data Sharing

Velvet may disclose information when reasonably necessary to:

We do not disclose private information merely because another user asks for it.

15. Third-Party Services

Velvet may rely on third-party services to operate certain functions.

These may include:

Third-party services may process information according to their own privacy policies.

Where practical, Velvet will limit the information shared with third-party services to what is reasonably necessary for the relevant function.

16. Data Security

We take reasonable measures designed to protect information processed by Velvet.

These measures may include:

However, no internet-connected service can guarantee absolute security.

You should therefore avoid submitting information to Velvet that you would not want exposed in the event of a security incident.

17. Data Retention

Velvet retains information only for as long as reasonably necessary to provide the relevant feature, maintain security, comply with legal obligations, resolve disputes, or maintain appropriate operational records.

Different information may have different retention periods.

For example:

Specific retention periods should be established before Velvet is publicly launched.

We should not promise a specific deletion period until the actual database cleanup system implements it.

18. Deleting Your Information

Depending on the feature, you may be able to delete or modify information directly through Velvet.

You may also request deletion of information associated with your Velvet account, subject to:

Where deletion is requested, we will take reasonable steps to remove information that we are not required or reasonably permitted to retain.

19. Server Removal

If Velvet is removed from a Discord server, this does not necessarily mean that every historical database record is immediately deleted.

Server removal and data deletion are separate processes.

Where applicable, server administrators or users may request deletion of information according to the procedures made available by Velvet.

20. Children's Privacy

Velvet is intended for users 18 years of age or older.

Velvet does not knowingly provide its adult-oriented features to minors.

If we become aware that a person under 18 has provided information to Velvet, we may take reasonable steps to restrict the account and delete information where appropriate.

21. International Users

Velvet may be used by people located in different countries.

Depending on where you live, privacy laws may provide you with additional rights regarding your personal information.

These rights may include, where applicable:

The availability of these rights depends on applicable law and the circumstances of the processing.

22. European Economic Area, United Kingdom, and Similar Privacy Rights

Where applicable law grants users additional privacy rights, Velvet will provide mechanisms for exercising those rights as required by law.

Depending on the applicable jurisdiction, users may have rights concerning:

Requests may be submitted through the contact method described below.

23. California Privacy Rights

Where applicable California privacy law applies to Velvet's processing of your information, you may have additional rights concerning access, deletion, correction, or information about how personal information is used.

Velvet does not sell personal information.

Additional California-specific disclosures may be provided where required based on Velvet's business structure, users, and applicable thresholds.

24. Philippines Privacy Rights

Where applicable Philippine privacy law applies to Velvet's processing of personal information, users may have rights concerning the collection, processing, access, correction, and deletion of their personal information.

Velvet will provide appropriate mechanisms for exercising applicable rights.

Additional Philippine-specific disclosures should be added once Velvet's operating entity, data-processing arrangements, and applicable registration or compliance obligations have been finalized.

25. Cookies and Website Data

If Velvet operates a website or dashboard, the website may use:

The website will provide additional information regarding optional cookies or analytics where applicable.

The Discord bot itself does not require browser cookies to perform ordinary Discord commands.

26. Changes to This Privacy Policy

Velvet may update this Privacy Policy as the service evolves.

When material changes are made, we may provide notice through:

The "Last Updated" date at the top of this Privacy Policy will indicate when the policy was most recently changed.

27. Contact

Questions, privacy requests, or concerns may be submitted to:

Velvet Privacy Contact:

[INSERT PRIVACY EMAIL]

Velvet Support:

[INSERT SUPPORT EMAIL]

Website:

[INSERT WEBSITE]

Support Server:

[INSERT DISCORD SERVER]

For privacy requests, please provide enough information for us to identify the relevant account without sending passwords, authentication tokens, or other unnecessary credentials.

28. Our Privacy Principles

Velvet is built around a few simple principles:

Collect less.

We should not collect information simply because we can.

Explain what we collect.

Users should understand what information Velvet needs and why.

Protect sensitive information.

Particularly information involving identity, safety, consent, and personal boundaries.

Give users control.

Users should be able to understand, modify, and remove their information where reasonably possible.

Don't confuse verification with trust.

A verified account is not automatically a safe person.

Consent matters.

Velvet's tools should support communication and consent, not replace them.

VELVET

Your profile. ** Your boundaries.** ** Your information.** ** Your control.**